Privacy Policy

Last updated: 2026-01-01

1. Introduction

This Privacy Policy describes how SharpGrove AI (“we”, “us”, “our”) collects, uses, and safeguards personal information when you use our website and services.

Plain-language summary

We collect only what we need to run courses and improve the experience, and we protect it carefully.

2. Information We Collect

  • Account data: name, email, and authentication data.
  • Course activity: enrollments, progress, submissions, feedback.
  • Technical data: device, browser, IP, and cookie identifiers.
  • Communications: messages you send us and support history.
Plain-language summary

Your identity and learning activity help us run your account and tailor support. Device and cookie data help us keep the site reliable.

3. How We Use Information

  • Provide and personalize courses and community features.
  • Maintain security, prevent abuse, and debug issues.
  • Analyze performance and improve our content and design.
  • Communicate with you about enrollments, updates, and support.
Plain-language summary

We use your data to run the service, keep it safe, and make it better.

4. Legal Bases

Where applicable, we rely on contract necessity, legitimate interests, consent, and legal compliance to process data.

Plain-language summary

We process data because it’s needed for your account, to run SharpGrove AI, with your consent, or to follow the law.

5. Sharing

We share information with service providers under strict contracts; we do not sell personal information. We may disclose if required by law or to protect rights and safety.

Plain-language summary

Vendors help us operate. We don’t sell your data. Lawful requests may require limited disclosures.

6. Data Retention

We keep data only as long as necessary for the purposes described and as required by law. We set review periods for deletion or anonymization.

Plain-language summary

We keep data only as long as needed, then remove or anonymize it.

7. Your Rights

Depending on your location, you may request access, correction, deletion, or portability of your data, and object to or restrict certain processing.

Plain-language summary

You can see, fix, delete, or get a copy of your data. You can also ask us to stop some uses.

8. Security

We use technical and organizational safeguards, including encryption in transit, access controls, and regular security reviews.

Plain-language summary

We protect your data with modern security techniques and limited access.

9. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and measure performance. You can control cookies through your browser settings.

Plain-language summary

Cookies help us remember you and keep the site working smoothly. You can opt out in settings.